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Business
Management Group is a team of individuals with a track record of developing
and running
successful businesses... Businesses that lead the market.
Success doesn't
happen by accident, it requires a consistent evaluation
process to determine opportunities and potential for improvement.
It's the little things that make a BIG difference. Business Management Group
can help you make that difference in your Business. |
Our People
Like many
businesses, the strength of the Business Management Group comes down to our
people:
Yvonne
has over 35 years experience running and consulting for successful
businesses. She obtained her MBA from Michigan State and since that time has
focused on the medical industry and Customer Service related fields. Her work experience reads like a
who's who of the successful businesses including major hospitals and
Ophthalmic Surgical practices. She has taken her successful process and marketing
experiences to other industries with similar success.
David has over 35 years of experience in the Customer Retention field.
David spent over 28 years in the Automotive business where he helped build
Galpin Ford's Leasing operation into the largest and most successful Leasing operation in the country (Leasing over 800 vehicles per
month). One of the keys to this success was a focus on Customer Retention
and utilizing effective scripts to retain their existing Customers. In 1995 David
left Galpin and developed a CRM (Customer Retention Management) software solution called
LSI. This software is the tool of choice in nearly 950 Automobile Dealerships
throughout the U.S.
and Canada. The key to this success has been understanding how to turn
opportunities into Sales. This process works not only with Cars, but with
virtually any business that can benefit from targeted Marketing,
Follow-up and Customer Retention strategies.
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Contact us today for an analysis of
your Business, Opportunities and Potential
877-670-7602 |